Alleged Kent Security Mace Attack Clarification

In the lawsuit against Kent Security Services Inc. over an alleged mace attack in Pembroke Pines, the parties are apparently in disagreement over the proper name of the defendant. Public records indicate that the defendant prefers being referred to as Kent Security of Palm Beach Inc., whereas the plaintiff prefers Kent Security Services Inc.

Either way, this case is clearly of public interest as physical encounters between private security officers and the public have become an increasingly hot topic, similar to physical encounters between law enforcement officers and the public. For the sake of public safety, this is a topic that needs to be discussed to lessen the number of unnecessary injuries or deaths.

Here is the document indicating that there is a dispute over the proper name of the defendant. Regardless of the outcome, it is our hope that such horrific incidents will become less frequent in our society.  Given the sensational nature of this alleged attack, all security companies in Florida should familiarize themselves with the case to brainstorm ways to prevent or defuse this type of incident.

Kent Security Miami Year in Review 2016

We made a video highlighting the 2016 mega scandals of Kent Security of Miami as well as our campaign to promote worker rights and public safety. These scandals have brought about the creation of many adjectives to describe the indescribable. These scandals have been described as mind-blowing, ground-shaking, earth-shattering, breath-taking, and brain-rattling. Other adjectives that could be used are tectonic plate-shifting, ego-crushing, head-spinning, logic-defying, self-deflating, and idiocracy-promoting. The list of adjectives that try to capture the pinnacle of the inane yet fail is endless.

Here is the video. If you have a better adjective, please share it with us. This is quite a challenge.

Alleged Mace Attack Victim’s Lawyer Proposes Settlement

The lawyer for the alleged mace attack victim who claims he suffered vision loss as a result of an attack by a Kent Security officer in Pembroke Pines has offered the company a settlement proposal.

Kent Security Services offered settlement for alleged mace attack.

It remains to be seen whether Kent Security Services, Inc. will take up the plaintiff on the offer. We will be sure to follow this case very closely, given that it’s one of the main scandals the company is wrapped up in at the moment.

Kent Security Services Manipulates Online Reviews

[Note: While it’s possible in theory for someone to create a fake account and impersonate someone else online, this appears to be a genuine posting given that it has been left up for two weeks with no reporting or flagging. It would also make no sense for someone to make a fake account to post a positive review in order to attack that person. Furthermore, as shown in this post, Kent Security Services has an average rating of 1.8 out of 5 stars, showing that the company already has a negative reputation online, in addition to the negative news coverage documented here and elsewhere.]

Kent Security Services, based in North Miami, has been busted posting a fake review nakedly. The CEO of the company, Gil Neuman, violated Google’s TOS by giving his own company a review. It is considered a conflict of interest and is dubbed “astroturfing.” In New York and elsewhere, it is also considered false advertising and is punishable if done repeatedly. Of course, given that the CEO of Kent Security used his own name, the violation was done out of ignorance, but regardless reviewing one’s own company is widely regarded as unethical.

Here is the evidence:

Kent Security Services fake review.

Notice the CEO’s review is surrounded by very negative reviews: out of five possible stars, the company averages 1.8 with a total of 30 reviews. The most likely reason for this desperate move by the CEO is concern about negative reviews by former employees. Instead of nakedly posting a fake review, Mr. Neuman would have been better off trying to figure out why there is so much hostility from employees and former employees towards the company, and thus work on preventing such reviews in the first place. Posting a fake review so nakedly only exposes the company to ridicule and makes the situation worse.

Here is Google’s rule against posting reviews for one’s own company (“astroturfing”):

Conflict of interest Google TOS.

Here are other reviews of Kent Security, including my own which mentions the newsworthy “Wall of Shame” scandal covered by the Miami New Times and Fox 4 of Cape Coral, that has sent shockwaves throughout South Florida:

Kent Security Services bad reviews.

Notably, the company recently settled a complaint to the Labor Board from a former employee in Naples and has been issued another hearing notice from the same agency based on a complaint that appears to originate from Marco Island.

Again, instead of resorting to posting fake reviews, the company may want to look within on why it’s getting so many complaints from people.

Kent Security Services Sued Twice over Alleged FLSA Violations

Kent Security has been sued twice over Federal Labor Standards Act (FLSA) cases, both in 2009. Given that the two suits occurred at about the same time, this implies a potential pattern of conduct. We made videos about these cases, and encourage others who feel their rights may have been violated similarly to contact the U.S. Department of Labor’s Wage and Hour Division (WHD). Notably, in Casadonte v. Kent Security Services and Kent of Naples, the CEO Gil Neuman, who is no stranger to litigation and media coverage, is named individually as a defendant as well.

Ortiz v. Kent Security Services was filed in Miami, while Casadonte v. Kent Security Services and Kent of Naples was filed in Ft. Myers. Ft. Myers is a city just north of Naples, an affluent city where Kent has repeatedly been found to engage in unlawful conduct.

Here is Ortiz v. Kent Security Services:

Here is Casadonte v. Kent Security Services and Kent of Naples: